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Customer service is the lifeblood of the table service industry. In order to provide the best experience for your customers, you need to have table management under control, be able to automate kitchen functions, easily manage inventory, and optimize your …
Customer satisfaction is the heartbeat of any restaurant. This is no less true for quick service restaurants. Customers stopping at a quick service drive-thru or popping into the dining room are looking for good food, fast service, and affordable meal …
According to the Identity Theft Resource Center (ITRC), the number of data breaches in the U.S. reached a high of 783 in 2014. The ITRC also found that since 2005, there have been 5,029 reported data breach incidents, which involved …
With fast paced environments, restaurants run at a high risk of errors. Unfortunately, errors are bound to happen to some extent. It is when they become so prominent that they being eating up profits, you have a problem.
However, with …
Retail and hospitality businesses increasingly depend on their point-of-sale (POS) systems for much more than simply handling and recording transactions. As POS technologies have grown more sophisticated, they have taken on additional “jobs,” ranging from tracking inventory to timekeeping to …
Mobile POS is a hot topic right now among retailers and restaurateurs. In fact, if you’re a restaurant owner and haven’t considered the ways that mobile POS could benefit your restaurant, you might be missing out. Mobile POS won’t replace …
A great POS system is necessary for any business to run profitably. POS systems speed up check out, manage inventory, and monitor sales. However, many merchants fail to realize the benefits of an embedded POS system.
But, what is an …
Too often, business owners try to run critical operations through POS systems on the sales or service floor. This can be problematic for a multitude of reasons. Operational and managerial tasks, such as inventory and bookkeeping, take up time and …
Small business owners are often unaware of the types of resources they have at their disposal. Many are wondering what the rage is surrounding tablet POS. Digging a little deeper indicates that tablet POS could be an ideal solution for …
For a hospitality or retail business, the necessity of having customers queue up to pay their bill has traditionally fallen into the category of a “necessary evil.” But today’s tablet technology, which brings the point of sale (POS) to the …