Many businesses are implementing productivity-boosting POS systems that increase efficiency and help manage tasks like inventory and bookkeeping more effectively. However, these tasks can take up time and POS system work space that is vital for a business. Additionally, the required privacy that is needed for running reports is not available. You can easily enhance your current POS system with a back office POS management system, which will ensure that your business reaches its maximum efficiency.
- Data available in real-time:
There are two types of back office systems to choose from. The first is a fixed system that is installed locally on a PC or server in a back office of the business property. The second is a cloud-based system in which all information is stored remotely on a server. With a cloud-based back office system, data can be accessed at any time and from any location using just a web browser.
Most back office systems use real (or close to real) time data collection. That means that customer, employee, and sales information is tracked and collected all the time. You can access your back office system at any time and from anywhere. If an employee has an emergency and contacts you last minute to call off or change his/her schedule, you have everything you need at your fingertips to quickly and easily solve the problem.
It’s easy to manage your business with your back office POS management system:
- Quickly view your payroll
- Create more efficient schedules
- Adjust your schedules quickly when needed
- Track overtime
- Free up and manage operations without tying up a POS system
There will always be management tasks to complete, but don’t tie up a POS system when it can be used for sales on the front end. Further increase your company’s productivity and sales by using a back office system to streamline the tasks that you would normally do up front. A back office system will eliminate this constant running and reporting from the checkout register. Everything you need will be pulled into your secure, back office space. Use it to complete credit card batches, reporting, database management, employee scheduling, price changes and payroll.
- Privacy to pull reports
Credit card summaries, refunds, and labor reports including tips, hourly labor, and time cards are not reports that you should be pulling in a public space. A back office system ensures that you have the privacy necessary for running reports that contain sensitive and confidential information.
- Archive and access large amounts of data to understand historical performance
Back office systems possess the additional functionality needed for more successfully and efficiently running your business operations. Tracking critical information about sales, performance, and stock is made easy and accessible. Some back office systems include an audit log in their functionalities that is used to record any and all activity. The log is easily accessible and can be viewed at any time in order to better manage your staff and keep track of employee activity. All manner of reports are stored and archived on your back office system so that you may easily identify historical trends and performance.
A back office system will make your life as a manager or business owner more organized, more productive, and a lot easier. You will have confidence that your sensitive and confidential information is safe and that you are doing everything you can to ensure that your business is as successful as possible.