At one point or another, busy retail store owners have wished they could clone themselves or grow a second pair of hands to get everything done. NCC has been around long enough to tell you that splitting yourself in half is a bad idea, but a well-equipped point of sale (POS) system can help lighten…
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Although we may joke that the day can’t officially start without a hot “cuppa joe,” from a coffee shop’s point of view, coffee trends are no laughing matter. A survey conducted by Statista.com found that that 44% of respondents drink two or three cups a day. And not just any blend will do. Coffee trends…
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Now that we are in the full swing of 2018, what’s on your technology to-do list for the year ahead? Perhaps it’s time to upgrade your point of sale platform to meet customer expectations, remain competitive in a rapidly changing environment and build your profit margin. Keep these three things in mind as you compare…
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Modern technology has been solving a lot of challenges in the restaurant industry in recent years — including the potentially delicate issue of café tips. Thanks to a new breed of thoughtful, purpose-built point of sale (POS) systems, many café operators have found a seamless and straightforward way to increase customer tipping in their eateries…
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At this point in the calendar, you’re thinking ahead to 2018 and what changes can be implemented in the year ahead to increase efficiency, optimize operations and stimulate even greater revenue. Is Your Workflow in the Way? One of the main culprits that creates inefficiencies is a cumbersome workflow. Running a restaurant can be a…
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Restaurants today are awash in data, but the real magic lies in leveraging all of that information to enable actionable insights that enhance your operations. Discover three ways to make your restaurant data work for you — and maximize your profits, build your business and create a better dining experience for your valuable customers. Trendspotting…
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Has your restaurant taken a “wait and see” approach to digital ordering? If so, you’re not alone. It’s not uncommon for small and midsize restaurant operators to be cautious before investing in trendy new technology. But digital ordering has rapidly become a must-have for restaurants that want a competitive edge and increased profits. Here’s why.…
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Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
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As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…
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It’s time to face the facts: The evolution of retail is here. With more and more shoppers choosing e-commerce and m-commerce options to make their purchases, it’s time to make some changes to accommodate the new ways your customers are shopping. The rise of e-commerce and m-commerce isn’t a sign that retail is dying. Instead,…
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